winjili
Privacy Policy | winjili Official Platform Philippines
Last Updated: 2026-08-21
Privacy at a Glance
- What we collect: Account details, identity verification, payment info, and device data.
- Why we collect it: To process your transactions, verify your age, and prevent fraud.
- Who sees it: Only our internal team and essential partner service providers. We never sell your data.
- Retention: Kept for the life of your account plus the time required by Philippine law.
- Your Control: You can request access, correction, or deletion via our support channels.
Introduction and Scope
This Privacy Policy explains how winjili collects, uses, and protects the personal information of our users in the Philippines. By using our services, you agree to the practices described in this document.
This policy applies exclusively to the winjili platform. It does not cover third-party websites, external links, or services that you may visit after leaving our domain. We encourage you to review the privacy policies of any external sites you encounter.
Personal Information We Collect
Account & Identity
Information provided during registration to create and manage your unique user profile.
Verification Documents
Documents required to confirm your identity and ensure you meet the legal age requirements.
Payment Data
Details necessary to facilitate secure deposits and withdrawals of funds in PHP.
Gaming Activity
Records of games played, betting history, and transaction logs for auditing and fairness.
Technical Data
IP addresses, browser types, and device identifiers to optimize performance and security.
Support Records
Communications exchanged with our support team to resolve account or technical issues.
How We Collect Data
We obtain information through three primary channels:
- Directly from you: When you register, upload KYC documents, or contact support.
- Automatically: Via cookies and server logs when you interact with our website or app.
- Partner Providers: Through our payment processors and identity verification services to confirm transaction and account validity.
Why We Use Data
Your data is processed for the following legitimate purposes:
- Account Management: To maintain your profile and provide a personalized experience.
- Financial Transactions: To process deposits and withdrawals securely.
- Compliance: To verify identity and age to prevent underage gambling.
- Security: To detect and prevent fraud, money laundering, and multi-accounting.
- Legal Obligations: To fulfill reporting requirements applicable to gambling operators in the Philippines.
- Marketing: To send promotions only if you have explicitly consented to receive them.
When We Share Data
We do not sell your personal information. Data is only shared with the following entities:
- Service Providers: Payment processors, KYC verification services, and technical infrastructure providers.
- Legal Authorities: When required by applicable law, court orders, or to prevent illegal activities.
How We Protect Data
We implement robust security measures to keep your data safe:
- Encryption: Use of industry-standard encryption for data in transit.
- Access Control: Internal access to sensitive data is restricted to authorized personnel only.
- Payment Isolation: Financial data is handled through secure, isolated systems.
- Continuous Monitoring: Active monitoring to detect and respond to unauthorized access attempts.
Cookies and Tracking
We use cookies to enhance your browsing experience and remember your preferences. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
Depending on your residency, you have the following rights regarding your personal data:
- Access & Correction: Request a copy of your data or correct inaccuracies.
- Deletion & Portability: Request the removal of your data or its transfer to another service.
- Objection & Withdrawal: Object to certain types of processing or withdraw marketing consent.
To exercise these rights, please contact our support team via the channels available on our Support page. Note that even after account closure, we must retain certain records to comply with anti-money laundering and gambling regulations.
How Long We Retain Data
We retain your personal information for as long as your account remains active. Once an account is closed, we keep specific data for the timeframe required by applicable law in the Philippines to meet legal and regulatory obligations.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to terminate the account and void any associated winnings.
Parents or guardians who suspect a minor is using our platform should report this immediately via our support channels.
Cross-Border Transfers
To provide our services, some of our technical and payment providers may operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page to ensure you have the most current version.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official contact methods available on our Support page.